Information Governance & Records Management Performance Metrics
So now you’ve gotten traction and executive sponsorship and are well on your way to advancing your initiatives. As practitioners, how are you defining and measuring success?
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Lindsay Hershner
Jan. 23, 2017Annual audits of policy or process requirements (e.g. user/custodian training, disposition/destruction, inventory, file plans, required documentation) trends in internal and external audit findings, budget variance, benchmarking to ARMA principles.